Who We Serve
Regional Rural Banks
Software built around how Regional Rural Banks actually operate: branch-heavy networks, sponsor-bank oversight and strict regulatory reporting.
What we understand about RRB operations
Branch-led workflows
Hundreds of branches, many in rural areas, need simple screens that work on modest connectivity and hardware.
Sponsor bank and regulator oversight
Reporting to sponsor banks, NABARD and RBI means every action needs a clear record and an audit trail.
Lean central teams
Head-office teams run large volumes with small staff, so automation has to remove manual reconciliation and follow-up.
Products RRBs use
Metrics eNote →
Digital notes, approvals and document workflows.
Metrics Grievances →
Complaint capture, escalation and TAT tracking.
Metrics Reconciliation →
UPI and transaction matching, refunds and exceptions.
Metrics Recovery →
Collections allocation, follow-ups and recovery MIS.
Brand Metrics platforms are deployed at four Regional Rural Banks, including Karnataka Grameena Bank, Haryana Gramin Bank, Andhra Pragathi Grameena Bank and Karnataka Vikas Grameena Bank.
Talk to our team
Tell us about your workflows and we will show you how Brand Metrics can help.